Warranty, delivery time & complaints

We care about our products and we will do everything in our power to make sure they are delivered without any damage. Unfortunately, accidents can happen, and products can get damaged during transport or something else might happen where you can claim warranty. Cyprus Grill barbecues come with a standard warranty of 1 year.

After discovering a defect with the product, you are legally required to notify us of this defect within 2 months. If the defect is covered by the warranty, we will repair or replace the faulty product free of charge.

Delivery time
We will usually deliver your order in 1 or 2 days. Normally, if you place your order before 12 noon, you will receive it the next day.

You can also pick up your order at our warehouse in Uden. The opening hours of our warehouse are from 9 am to 3 pm. If you want to pick up your order, please indicate this in the comments box when placing your order.

It’s possible things don’t go according to plan. If you have any complaints, please notify us by sending an email to info@cyprusgrill.nl.